Once a player has chosen to voluntarily withdraw, please notify the following personnel:

• Team Manager must be notified by email
• ​​​​​​​Treasurer (treasurer@waterlooregionfootball.com); the Equipment Director (equipment@waterlooregionfootball.com) and the Registrar (registrar@waterlooregionfootball.com), must be carbon copied (cc’d) on the email.

If more than 2 weeks pass between the notification of withdrawal, and the return of equipment, NO refund will be applicable. Furthermore the parents/guardians listed on the registration form will be billed for the equipment at full replacement value. If/when the equipment is returned after that point, the bill will be credited in full.

**A refund will be issued once all equipment has been returned, and confirmation of the returned equipment has been received by the Treasurer by the Equipment Director.

Changes in contact information: It is the Player/Parent/Guardian’s responsibility to update any changes in contact information to the Registrar by email.

This is a fall program and runs from July until November. 

Refund eligibility:

• Once registration is submitted; registration fee less $50 admin fee
• After equipment has been picked up and until August 15; registration fee less $150
• August 15 to before first game; 50% of registration fee 
• After first game; no refunds for ANY REASON including injury
• Players who receive financial assistance: refunds are returned to donor/assistance program.

Refund eligibility: (U16/U18)
• Once registration is submitted and before first practice, registration fee less $50 admin fee
• If player is cut from team, registration fee minus $225
• If player withdraws after first practice and prior to equipment distribution refund is registration fee less $225
• If player withdraws after equipment distribution to prior to first game, refund is 50%  (Refund processed after equipment is returned)
• Once the games have begun; no refunds FOR ANY REASON including injury
Players who receive financial assistance, refunds are returned to donor/assistance program.

Refund eligibility: (U10, U12, U14) 
• Once registration is submitted and before first practice, registration fee less $50 admin fee
• If player is cut from team, registration fee minus $150
• If player withdraws after first practice and prior to equipment distribution, refund is registration fee less $150
• If player withdraws after equipment distribution to prior to first game, refund is 50% (Refund processed after equipment is returned)
• Once the games have begun; no refunds FOR ANY REASON including injury
Players who receive financial assistance, refunds are returned to donor/assistance program.

After registration and until first game: Full refund less $25 administration charge

After games have started: NO REFUND for any reason